Monthly technical operations, billed in USD. Everything starts with a one-off Technical Assessment at $195, which produces the written inventory these packages run against.
Baseline Care
$149/ month USD
$0 Onboarding Fee (save $120 when signed within 24 hours of your report)
Up to 2 systems, by written inventory2 hrs / month maintained
Up to 2 systems, on a written inventory agreed before work starts
Core, plugin, and dependency updates where applicable
Backups on a documented schedule
Quarterly restoration verification
Uptime, SSL and domain expiry monitoring
Monthly written report
Up to 2 hours a month for small changes
Business-hours support, Monday to Friday
Enquiries answered within 1 business day
Professional services, clinics, small online shops, and agency client sites. Baseline stability and disaster recovery for essential web assets.
These apply to both tiers. They are what keeps scope clear on both sides, and they are the reason a monthly figure can be quoted at all.
The written inventory defines what is covered. The system count is an indicative ceiling, not the thing you are buying.
Monthly fees cover the package and the agreed inventory of systems.
Onboarding fees apply unless the waiver condition is met.
Triage is included. Malware removal, hack recovery, and full incident repair are always quoted separately.
Unused monthly hours do not roll over.
Work beyond your included hours, or outside the agreed scope, needs separate approval and may be quoted separately.
System limits do not override complexity, criticality, workload, or dependencies.
Anything outside the agreed list is excluded.
Complex environments are reviewed before a package is confirmed.
No unlimited maintenance, and no unlimited development.
The short version.
Baseline Care $149
Baseline stability and disaster recovery for essential web assets. Professional services, clinics, small online shops, and agency client sites. Onboarding is $120 unless the waiver applies.
Operations $390
Technical operations for active business applications and servers. Businesses running Linux servers, Docker workloads, or custom apps and APIs. Onboarding is $240 unless the waiver applies.
The full inclusion list for each tier is on the cards above, and the same list is repeated in the questions section on the main page, so there is one wording for it rather than two.
Start with the assessment.
The Technical Assessment is $195, paid once. It produces a written report and the written inventory these tiers run against, and the report is yours to keep whether or not you continue.